UK buyers have lost a total of about মিল 100 million in unused vouchers during the Coronavirus lockdown, which customer group? Estimated.
A survey of 2,000 adults suggested that a quarter of people were entitled to a voucher that had expired during the lockdown.
Many retailers contacted customers and offered to extend them – but one-third of people with expired vouchers did not receive extensions and lost money.
Which one? Those who are unable to use their vouchers are requested to contact their stores.
It also warned of the risk of buying new vouchers because some reputable retailers broke up recently – adding that more carnivirus restrictions could make it harder for them to spend.
Unnecessary shops and businesses were closed in March as part of the government’s lockdown restrictions to deal with the epidemic.
Many stores automatically allow customers to spend their vouchers – as well as extend their return period.
In some long queues outside the store, stores finally reopened throughout June (first in Northern Ireland, then England, Wales and Scotland).
Which is the survey in August? It has been found that about half of the people with expired vouchers have it extended automatically.
One in seven – or 15% – of people with vouchers had to request an extension, which one customer was saying? Any organization called them “hard luck, basically”.
But 3 %% – according to which can be equal to 3.1 million people? – Didn’t find any extensions on their shopping vouchers.
Which one? Says the average of unprepared vouchers is. 31,700, meaning about £ 98 million has been lost across the UK.
The customer group advised anyone with a voucher that had expired during the lockdown to contact the retailer.
“If you have a voucher, it’s worth contacting the company you were unable to use,” said consumer rights expert Adam French.
“Anyone considering buying a voucher should be aware of the risks, as some reputable retailers have broken down in recent months and more coronavirus restrictions may make it difficult to spend on vouchers and gift cards.”
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