Music streaming app users are automatically logged out and can no longer access their service.
Spotify is the victim of a huge outage. Many users in France as well as in Europe have found that they cannot connect to the service from their smartphone or computer browser.
When the application is launched, the user is automatically logged out and cannot access the service even after entering his/her credentials.
The outage seems to have started around 7:00 pm. It is from this time that the DownDetector site sees a peak in reports. In France, there were more than 20,500 reports of breakdowns at 7:50 pm.
The Swedish service acknowledged a problem on its Twitter account.
The company tweeted on its account, “Something is wrong and we’re looking into it. Thanks for your report!”
According to the local press, other countries in Europe such as the UK are also facing the same problem.
Around 8:00 AM the possibility of connecting to the service from a computer started working again.
The problem is now mainly related to the mobile application recognized by Spotify on its site.
Another site seems to be having difficulties. This is the Discord social network. There are more than 13,000 failure reports on the Downdetector site.
The social network also acknowledged the problem and communicated on Twitter.
“We are aware of an issue causing message failures and are working on fixing it, tweeted the Discord account. Sorry for the inconvenience and thanks for hanging in there!”