Mondial Relays strengthens its network but still avoids home delivery

Strengthen your network’s net while maintaining its exclusivity for “out-of-home” delivery: Almost a year after its acquisition by Polish Inpost, Mondial Riley defends its model more than ever. The former distribution division of 3Suisse, which has been developing for over 25 years in a certain oblivion, recently developed exchanges between individuals (C to C) by processing customer flows like Winted (a site specializing in one site). has gained notoriety for booming. Old clothes).

But unlike many of its competitors, including Post Office or Amazon, the private firm does not venture into distribution to individuals and largely prefers to “increase its flow”, with Relay in the city as a base (corner or other stores). around supermarkets) with longer opening hours) and recently added automatic lockers, which are accessible 24 hours a day.

105,000 e-merchants in France

“We aim to increase from 12,000 to 13,000 relay points by the end of the year, and increase from 800 to more than 2000 during the same period of the “peak season,” explains Quentin Benault, General Manager of Mondial Relays. In addition, to our customers. And to meet competition demand, Logistician – which works with 105,000 e-retailers – will launch an expedited delivery offer on D+1 at the start of the school year, thanks to the development of its network of hubs and platforms. .

The company, which handled 140 million parcels and had a turnover of 400 million during its last fiscal year ended February, is present in nine countries including the United Kingdom, Spain and Benelux. It now benefits from the experience of its new Polish shareholder, operating a network of over 20,000 automated parcel distributors (“lockers”) far from England or Italy. These lockers are often placed outside in areas where there are few shops, thus completing the classic pick-up points.

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more economical system

Compared to other players, the system designed for the last mile by Mondial Riley is “more practical, more economical and more ecological”, argues Quentin Benault. According to him, each van makes 13 stops in its daily round, “and to deliver 1,000 parcels, it takes only 1.5 vehicles as compared to 7 to reach homes. Our strategy is to deliver multiple packages at a few delivery points, which generates savings to the customer as opposed to delivery, which delivers a few packages per contact point. Thanks to the mass, we are 20 to 30% cheaper than home delivery, ”explains the leader.

But the handling can be difficult for exchanges between individuals, which are less standardized than La Poste: In the packaging, you can see everything, “Once I saw the goods passing through a recycled package of Chokapic cereals.” voila!” says a major customer…

In this “circular” system, the van does not go empty: thanks to transactions between individuals (and returns to the sender), a vehicle that collects 800 parcels and is delivered elsewhere along with 700 other items. In addition, the load is carried in bulk and not by pallets, which takes longer, but makes it possible to fill more vehicles, “and therefore to reduce the number of trucks on the road by more than 30%”. Description Group based near Lille, with 1,300 employees, 4 hubs and 26 regional agencies in France.

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