Poor publicity for second-hand clothing champion Winted: Acclaimed by many European consumers, he is targeted in France by legal action led by the consumer union UFC-Que Choisir, which accuses him of Tuesday “Deceptive Commercial Practice”.
UFC-Que Choisir has announced that it has acquired a company of Lithuanian origin, claiming “Over 45 million members worldwide “ And is present in 13 markets including France, Germany, Italy, the United Kingdom, and the United States.
This group action, which according to the association only concerns French consumers, should allow victims of the damage done by a professional to collectively defend themselves in court.
UFC-Que Choisir considers “As a deceptive business practice” “a so-called alternative commission and the amount of which is only visible at the time of payment”. It is billed in the name of the commission “Buyer protection”, “is really mandatory”, because “there is no functionality to reject, deactivate or delete it”.
“In the event of a dispute, the money is blocked until the buyer negotiates directly with the seller and a solution is found”, Testifies to AFP Mathilde, a great user of the site for the sale of old products.
“Except that if no solution is found, the seller and buyer will stick to their position and won’t take a wintered decision. “, Nuance Caroline, another user of the site. On their last purchase, a pair of 120 euro shoes, the shipping cost was 4 euro and “Buyer Protection “, At 6.50 Euros. “This is supposed to protect the buyer if something goes wrong, but to experience it twice, there was no compensation “, She testifies. UFC-Que Choisir, who believes that “dMillions of people are affected “, Intends to allow these to be reimbursed “Wrongly Invoiced Amounts”.